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Oki C3100 Printer Error Codes

Error Code Description Recovery
001 Machine Check Exception
A serious problem has been detected on the CU board
Seek attention of service person if restarting the printer does not correct the problem
002 DSI Exception
When the program has attempted to look up an invalid address
Note the 24-digit addresses (usually 3), then restart the printer. Check reproducibility if possible. Repeat the same operation after restarting the printer and check if the same service call message appears
003 ISI Exception
When the program has attempted to look up an invalid address
Note the 24-digit addresses (usually 3), then restart the printer. Check reproducibility if possible. Repeat the same operation after restarting the printer and check if the same service call message appears
004 Alignment Exception
When the program has attempted to look up an invalid address
Note the 24-digit addresses (usually 3), then restart the printer. Check reproducibility if possible. Repeat the same operation after restarting the printer and check if the same service call message appears
005 Program Exception
The program has attempted to look up an invalid address
Note the 24-digit addresses (usually 3), then restart the printer. Check reproducibility if possible. Repeat the same operation after restarting the printer and check if the same service call message appears
006 Floating-point Unavailable Exception
The program has attempted to look up an invalid address
Note the 24-digit addresses (usually 3), then restart the printer. Check reproducibility if possible. Repeat the same operation after restarting the printer and check if the same service call message appears
007 Instruction Address Breakpoint Exception
The program has attempted to look up an invalid address
Note the 24-digit addresses (usually 3), then restart the printer. Check reproducibility if possible. Repeat the same operation after restarting the printer and check if the same service call message appears
030 CU Slot1 DIMM RAM Check Error
An error has been detected in operation checks on the RAM in slot 1 (or resident RAM on models that have a resident RAM).
Note the 24-digit addresses (usually 3), then restart the printer. Check reproducibility if possible. Repeat the same operation after restarting the printer and check if the same service call message appears
030 CU Slot1 DIMM RAM Check Error
An error has been detected in operation checks on the RAM in slot 1 (or resident RAM on models that have a resident RAM).
Note the 24-digit addresses (usually 3), then restart the printer. Check reproducibility if possible. Repeat the same operation after restarting the printer and check if the same service call message appears
031 CU Slot3 DIMM RAM Check Error
An error has been detected in operation checks on the RAM in slot 1 (or resident RAM on models that have a resident RAM).
Note the 24-digit addresses (usually 3), then restart the printer. Check reproducibility if possible. Repeat the same operation after restarting the printer and check if the same service call message appears
032 CU Slot3 DIMM RAM Check Error
An error has been detected in operation checks on the RAM in slot 1 (or resident RAM on models that have a resident RAM).
Note the 24-digit addresses (usually 3), then restart the printer. Check reproducibility if possible. Repeat the same operation after restarting the printer and check if the same service call message appears
034 RAM Configuration Error
RAMs have been mounted in the wrong order
Check the specification and install the RAMs in correct order
035 Slot1 RAM Spec Error
When the RAM mounted in slot 1 does not meet the specification
Check the specification and install RAMs supported by the product
036 Slot2 RAM Spec Error
When the RAM mounted in slot 2 does not meet the specification
Check the specification and install RAMs supported by the product
035 Slot3 RAM Spec Error
When the RAM mounted in slot 3 does not meet the specification
Check the specification and install RAMs supported by the product
040 CU EEPROM Error
An error has been detected in operation checks on the EEPROM mounted on the CU board.
The device needs to be replaced if restarting the printer does not correct the problem
041 CU Flash Error
When an error has been detected in operation checks on the flash memory mounted on the CU board.
The device needs to be replaced if restarting the printer does not correct the problem
050 Operator Panel Error
When an error has been detected in the LC+D11D driver for the op panel.
The device needs to be replaced if restarting the printer does not correct the problem
051 CU Fan Error
The CU cooling fan had stopped or is malfunctioning
The device needs to be replaced if restarting the printer does not correct the problem
070 PS Can't Happen Failure
When an error has been detected in the PostScript core
If an address is displayed on LCD, note it down. Restart the printer
090 Finisher stapler error
Seek attention of service person if restarting the printer does not correct the problem
091 Finisher tray elevator motor error
Seek attention of service person if restarting the printer does not correct the problem
092 Finisher bin 2 exit belt motor error
Seek attention of service person if restarting the printer does not correct the problem
093 Finisher jogging motor error
Seek attention of service person if restarting the printer does not correct the problem
094 Finisher main feed motor error
Seek attention of service person if restarting the printer does not correct the problem
102 Engine RAM Error
When an error has been detected while reading/writing the RAM at power-up
Seek attention of service person if restarting the printer does not correct the problem
103 Engine SRAM Error
When an error has been detected while reading/writing the static RAM at power-up
Seek attention of service person if restarting the printer does not correct the problem
104 Engine EEPROM Error
When an error has been detected while reading/writing the EEPROM at power-up
Seek attention of service person if restarting the printer does not correct the problem
105 Engine EEPROM Missing Error
When the EEPROM is not detected at power-up
Seek attention of service person if restarting the printer does not correct the problem
106 Engine Control Error
When an error has been detected in the engine control logic
Seek attention of service person if restarting the printer does not correct the problem
111 Illegal Duplex Unit
When a duplex unit for a different model has been detected
112 Illegal Tray2 Unit
When Tray 2 for a different model has been detected
113 Illegal Tray3 Unit
When Tray 3 for a different model has been detected
114 Illegal Tray4 Unit
When Tray 4 for a different model has been detected
115 Illegal Tray5 Unit
When Tray 5 for a different model has been detected
116 Illegal Finisher Unit
When a finisher unit for a different model has been detected
120 PU Board Fan Motor Error
When an error has been detected in the PU board cooling fan
Seek attention of service person if restarting the printer does not correct the problem
121 Power Supply LSI Error
When a communication error with high-voltage LSI chip has been detected
Seek attention of service person if restarting the printer does not correct the problem
122 Power Supply Fan Motor Error
When low-voltage PSU thermal error or a malfunction of fuser ventilation fan (PX713 only)/PSU cooling fan has been detected
Seek attention of service person if restarting the printer does not correct the problem
123 Humidity Sensor
When the sensor has detected abnormal ambient humidity, or when the humidity sensor has not been connected
Seek attention of service person if restarting the printer does not correct the problem
124 Temperature Sensor
When the sensor has detected abnormal ambient temperature
Seek attention of service person if restarting the printer does not correct the problem
125 Multi-purpose Tray Home Error
When an error has been detected in front feeder homing
Seek attention of service person if restarting the printer does not correct the problem
126 Sensor Dewed Error
When a condensation error has been detected
Wait for a while, then restart the printer.
127 Fuser Unit Fan Error
When an error has been detected in the fuser cooling fan
Seek attention of service person if restarting the printer does not correct the problem
130 LED Head Over Temperature
When an overheated LED head has been detected
Seek attention of service person if restarting the printer does not correct the problem
131 LED Head Missing, Color:Yellow
When yellow LED head connection cannot be detected
Seek attention of service person if restarting the printer does not correct the problem
132 LED Head Missing, Color:Magenta
When magenta LED head connection cannot be detected
Seek attention of service person if restarting the printer does not correct the problem
133 LED Head Missing, Color:Cyan
When cyan LED head connection cannot be detected
Seek attention of service person if restarting the printer does not correct the problem
134 LED Head Missing, Color:Black
When black LED head connection cannot be detected
Seek attention of service person if restarting the printer does not correct the problem
140 Drum Up/Down, Color:Yellow
When the yellow drum has been detected in an abnormal position
Seek attention of service person if restarting the printer does not correct the problem
141 Drum Up/Down, Color:Magenta
When the magenta drum has been detected in an abnormal position
Seek attention of service person if restarting the printer does not correct the problem
142 Drum Up/Down, Color:Cyan
When the cyan drum has been detected in an abnormal position
Seek attention of service person if restarting the printer does not correct the problem
150 Drum Fuse cut NG, Color:Yellow
When yellow drum fuse-cut error has been detected at power-up
Seek attention of service person if restarting the printer does not correct the problem
151 Drum Fuse cut NG, Color:Magenta
When magenta drum fuse-cut error has been detected at power-up
Seek attention of service person if restarting the printer does not correct the problem
152 Drum Fuse cut NG, Color:Cyan
When cyan drum fuse-cut error has been detected at power-up
Seek attention of service person if restarting the printer does not correct the problem
153 Drum Fuse cut NG, Color:Black
When black drum fuse-cut error has been detected at power-up
Seek attention of service person if restarting the printer does not correct the problem
154 Belt unit Fuse cut NG
When belt unit fuse-cut error has been detected at power-up
Seek attention of service person if restarting the printer does not correct the problem
155 Fuser unit Fuse cut NG
When fuser unit fuse-cut error has been detected at power-up
Seek attention of service person if restarting the printer does not correct the problem
160 Toner Sensor Error, Color:Yellow
When yellow toner sensor error has occurred (in factory mode only)
Check toner lock lever is in position - Seek attention of service person if restarting the printer does not correct the problem
161 Toner Sensor Error, Color:Magenta
When magenta toner sensor error has occurred (in factory mode only)
Check toner lock lever is in position - Seek attention of service person if restarting the printer does not correct the problem
162 Toner Sensor Error, Color:Cyan
When cyan toner sensor error has occurred (in factory mode only)
Check toner lock lever is in position - Seek attention of service person if restarting the printer does not correct the problem
163 Toner Sensor Error, Color:Black
When black toner sensor error has occurred (in factory mode only)
Check toner lock lever is in position - Seek attention of service person if restarting the printer does not correct the problem
171 Upper Thermistor, State:Open
When an open circuit has been detected in the heat roller thermistor (low temperature)
540 Toner Sensor Error, Color:Yellow
When Yellow toner sensor error has occurred
Check toner lock lever is in position - Seek attention of service person if restarting the printer does not correct the problem. See our How to Guide
541 Toner Sensor Error, Color:Magenta
When Magenta toner sensor error has occurred
Check toner lock lever is in position - Seek attention of service person if restarting the printer does not correct the problem. See our How to Guide
542 Toner Sensor Error, Color:Cyan
When Cyan toner sensor error has occurred
Check toner lock lever is in position - Seek attention of service person if restarting the printer does not correct the problem. See our How to Guide
543 Toner Sensor Error, Color:Black
When Black toner sensor error has occurred
Check toner lock lever is in position - Seek attention of service person if restarting the printer does not correct the problem. See our How to Guide

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